隐私政策
最后更新:2026 年 4 月
我们会收集什么
您使用 Kelo 时,我们会收集以下信息:
- 账户信息(姓名、邮箱、手机号)
- 练习过程数据(动作指标、时长、场景标记)
- 用于推送通知的设备信息
我们如何使用您的数据
您的数据用于:
- 生成个性化的练习洞察与趋势分析
- 以进度记录陪伴您的日常练习
- 在您明确授权后,把报告分享给医疗服务方
数据分享
只有在以下情况下我们才会分享您的数据:
- 您明确授权我们向某位医疗服务方分享
- 法律要求时
我们绝不会把您的个人数据卖给第三方。
我们不会出于推广或营销目的向第三方出售或共享移动信息。所有类型的 opt-in 移动信息(手机号码与同意记录)均不与第三方共享。
数据安全
我们采用行业标准的安全措施,包括传输加密、安全的云基础设施和访问控制。您的练习数据安全保存,只有您本人及您授权的人可以访问。
您的权利
您可以:
- 随时在应用内查看自己的数据
- 在「设置」中撤销任何数据分享授权
- 通过联系客服申请删除账户
California Privacy Rights (CCPA / CPRA)
If you are a California resident, you have these rights regarding your personal information:
- Right to know — request a copy of the personal information we hold about you. Use the "Download my data" button under Privacy & Data.
- Right to delete — request deletion of your account and personal information. Use the "Delete my account" button at the same location.
- Right to opt out of sale — Kelo does not sell your personal information. There is no Do Not Sell action you need to take.
- Right to non-discrimination — exercising any of the above rights does not affect the level of service you receive.
To exercise these rights, use the in-app controls or email us at privacy@kelowellness.io. We respond within 45 days as required by §1798.130(a)(2).
Sub-processors
Kelo uses the following third-party services to deliver the product. None receive your data for advertising or unrelated purposes:
- Anthropic (claude.com) — AI message generation. Zero Data Retention requested.
- Telnyx (telnyx.com) — SMS delivery.
- Google Cloud (cloud.google.com) — application hosting, database, file storage, scheduled jobs.
- Cloudflare (cloudflare.com) — DNS and edge proxy.
We notify users by SMS or in-app at least 30 days before adding a new sub-processor that handles personal data.
See our full sub-processors list for the categories of data shared with each vendor and the processing region.
健康与wellness 服务范围
Kelo 不提供心理健康、精神科或心理治疗服务。练习反馈的收集是为了改善练习建议和身体安全,不用于诊断或治疗任何心理健康状况。
联系我们
关于隐私有疑问?欢迎联系 privacy@kelowellness.io